← Back to Pinty
Pinty

User Data Deletion Instructions

Pinty (Pty) Ltd · Meta WhatsApp Platform Compliance

Pinty connects to your Meta WhatsApp Business Account to provide automation and payment integrations. In accordance with Meta Platform policies and POPIA, you have the right to request the deletion of all data associated with your business or customer interactions.

Summary: You can disconnect Pinty at any time directly through Meta Business Manager or request permanent deletion of your stored records by emailing us.

How to Request Data Deletion

  1. Send an email to hello@pinty.co.za with the subject line "Data Deletion Request".
  2. Include your business name, registered email address, and your WhatsApp Business Account ID (WABA ID) or connected phone number.
  3. Our data protection team will verify your ownership and permanently purge all stored tokens, credentials, and message records from our Supabase database within 7 business days.
  4. You will receive a confirmation email once deletion is complete along with a reference tracking ID.

How to Disconnect Pinty in Meta Business Manager

  1. Log into your Meta Business Manager.
  2. Navigate to Business Settings → Integrations → Connected Apps.
  3. Locate Pinty (App ID: 1180313778002339).
  4. Click Remove to revoke access permissions immediately.

Questions?

For any questions regarding your data privacy, contact our Information Officer at hello@pinty.co.za.